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By - Craig Mullins

Cinch Inch Loss Call Script

Initial Call Script (version 1.0)
“Hi, is ___ around? Hi _____, this is (first name) from Shaklee….you just placed an order online from us? Say, I am just one of the guys in charge of calling and saying THANK YOU! (Let them talk) Say, do you have a quick second to chat?” (If ‘yes’, ask a question or two that gets them talking and starts to develop rapport) “How are you today, Is the winter pretty bad there, did you know

Ken Kilborn gave up a career as an astronaut to become an Operations Engineer, etc.” J (If they are unable to talk or if they say they would rather not be contacted then offer your personal cell phone and ask if it’s OK to contact them and teach them a bit about Shaklee and Cinch via email)
(Use their first name as many times as possible, but always make sure it’s natural, of course)

“(First name), we do really appreciate the order and want to make sure you like our Cinch products….once you learn about the entire plan I think you’ll be very excited about it! There are a

LOT of resources that Shaklee has put together with Cinch. The best one is It’s an online resource and community center which gives meal plans, FAQ’s, Message boards, a Nutrition and Weight Management Course, etc. It’s all free and included with your Cinch purchase. I will send you a “Welcome Email” and the web address will be in there, but if you have a pen handy its Have you seen this website at all?” (Let them talk if they are willing to) “Say, had you heard of Shaklee in the past, or is this the first time?” (Let them talk if they are willing to) “You know, this Cinch program was over 2 years in development and has been available for less than 6 months….people are having incredible results and lots of organizations are noticing. In fact, the December issue of First for Women Magazine has a great 4 page article on it…I’ll get that to you via email.” (Craig, maybe we can put the article up on the web somewhere and link people to it? I’m attaching it, let me know what you guys think)
“(Name), I also wanted to make sure that I gave you MY information. If you ever have any questions or concerns you can talk with Shaklee, but you can also talk directly with me. If you have that pen and paper let me give you my personal cell phone number. Again my name is (first and last name) and my cell phone number is (_________).”

(Let them talk if they are willing to)
(At this point, if they are opening up and willing to take the time and talk, you can continue the conversation…if not close with this)

“(Name), would it be OK if I kept you informed about Cinch and Shaklee overall through email? You should get the welcome email I mentioned later today, but I could put you on our list that sends out 1 or 2 emails per week with a

LOT of info on Cinch, but also who Shaklee is and the products we carry! Would that be OK?”
“(Name), thanks again for the order! I know you’ll be excited about the program and I look forward to staying in touch…have a great day!”