By - Craig Mullins

IRS Tax Tools – Refunds – Amended Return Status – Advocate – Locations

Some helpful tools

Get Transcript
Get a copy of your tax transcript online or by mail.

Where’s My Amended Return?
Track the status of your amended return.

Refunds and Payments

Where’s My Refund?
Check the status of your refund online within 24 hours after we receive your e-filed return or 4 weeks after mailing your paper return.

View Tax Account
Get your payoff amount, the balance for each tax year for which you owe, and up 18 months of your payment history.

Direct Pay
Pay your tax bill directly from your checking or savings account or through the IRS2Go mobile app. Both are safe and secure.

Online Payment Agreement
Find out if you’re eligible to make payment arrangements on the amount of tax you owe if you can’t afford to pay all of it at one time.

Offer in Compromise Pre-Qualifier
Find out if you’re eligible to apply for an Offer in Compromise, a settlement for less than the full amount of tax you owe.

Employer Identification Number (EIN)
Get your EIN online without calling us or mailing or faxing a paper Form SS-4, Application for Employer Identification Number (EIN).

Taxpayer Advocate Service – Your Voice at the IRS

The Taxpayer Advocate Service (TAS) is your voice at the IRS. Our job is to ensure that you’re treated fairly and that you know and understand your rights. We can offer you free help with IRS problems that you can’t resolve on your own.

If you qualify for our help, you’ll be assigned to one advocate who’ll be with you at every turn and do everything possible to resolve your problem. We have offices in every state, the District of Columbia, and Puerto Rico, and our services are always free.

In June 2014, the IRS adopted a Taxpayer Bill of Rights that describes ten fundamental rights that you and every taxpayer have when dealing with the IRS. In December 2015, Congress added the Taxpayer Bill of Rights to the Internal Revenue Code. See IRC § 7803(a)(3). Our online Tax Toolkit at TaxpayerAdvocate.irs.gov can help you understand what these rights are, what the Taxpayer Bill of Rights means for you, and how these rights apply in specific situations with the IRS.

If you need TAS’s help, call your local advocate; see Contact Your Local Taxpayer Advocate or call us toll-free at 877-777-4778.

Face-to-face Tax Help

All Taxpayer Assistance Centers (TACs) now operate by appointment. When calling to schedule an appointment, customer service representatives are available Monday through Friday, 7 a.m. to 7 p.m.

Caution:  Many of our offices are located in Federal Office Buildings. These buildings may not allow visitors to bring in cell phones with camera capabilities.

Before visiting your local office click on “Services Provided” in the chart below to see what services are available. Services are limited and not all services are available at every TAC office and may vary from site to site.

CityStreet AddressDays/Hours of ServiceTelephone
Bakersfield4825 Coffee Rd.
Bakersfield, CA 93308
Monday-Friday – 8:30 a.m.- 4:30 p.m.

Services Provided

Office Information
661-328-4399

Make Appointment
844-545-5640

Camarillo751 Daily Dr.
Camarillo, CA 93010
Monday-Friday – 8:30 a.m. – 4:30 p.m.

Services Provided

Office Information
805-445-4771

Make Appointment
844-545-5640

Chico1395 Ridgewood Dr.
Chico, CA 95973
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12:30 p.m. – 1:30 p.m.)

Services Provided

Office Information
530-343-2324

Make Appointment
844-545-5640

El Centro2345 S. Second St.
El Centro, CA 92243
Monday-Friday – 8:30 a.m.- 4:30 p.m.

Services Provided

Office Information
760-592-2085

Make Appointment
844-545-5640

El Monte9350 East Flair Dr.
El Monte, CA 91731
Monday-Friday – 8:30 a.m.- 4:30 p.m.

Services Provided

Office Information
626-927-1201

Make Appointment
844-545-5640

Fresno2525 Capitol St
Fresno, CA 93721
Monday-Friday – 8:30 a.m.- 4:30 p.m.

Services Provided

Office Information
559-443-7741

Make Appointment
844-545-5640

Laguna Niguel24000 Avila Rd.
Laguna Niguel, CA 92677
Monday-Friday 8:30 a.m.- 4:30 p.m. 

Services Provided

Office Information
949-389-4002

Make Appointment
844-545-5640

Long Beach501 W. Ocean Blvd.
Long Beach, CA 90802
Monday-Friday – 8:30 a.m.- 4:30 p.m.

Services Provided

Office Information
562-491-7751

Make Appointment
844-545-5640

Los Angeles300 N. Los Angeles St.
Los Angeles, CA 90012
Monday-Friday – 8:30 a.m.- 4:30 p.m.

Services Provided

Office Information
213-576-3009

Make Appointment
844-545-5640

Modesto1700 Standiford Avenue
Modesto, CA 95350
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12:30 p.m.-1:30 p.m.)

Services Provided

Office Information
209-900-6760

Make Appointment
844-545-5640

Oakland1301 Clay St.
Oakland, CA 94612
Monday-Friday – 8:30 a.m.- 4:30 p.m.

Services Provided

Office Information
510-907-5000

Make Appointment
844-545-5640

Palm Springs556 S. Paseo Dorotea
Palm Springs, CA 92264
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 1 p.m.-2 p.m.)

**This office opens at 10:00 a.m. on 1/10**

Services Provided

Office Information
760-866-6125

Make Appointment
844-545-5640

Redding850 Industrial St.
Redding, CA 96002
Monday-Friday – 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:30 p.m. – 1:30 p.m.)

Services Provided

Office Information
530-722-1273

Make Appointment
844-545-5640

Sacramento4330 Watt Ave.
Sacramento, CA 95821
Monday-Friday – 8:30 a.m.- 4:30 p.m.

Services Provided

Office Information
916-974-5225

Make Appointment
844-545-5640

Salinas928 East Blanco Rd
Suite 121
Salinas, CA  93901
Monday-Friday – 8:30 a.m.- 4:30 p.m.

Services Provided

Office Information
831-753-6895

Make Appointment
844-545-5640

San Bernardino290 N. D St.
San Bernardino, CA 92401
Monday-Friday – 8:30 a.m.- 4:30 p.m.

Services Provided

Office Information
909-388-8108

Make Appointment
844-545-5640

San Diego880 Front St.
San Diego, CA 92101
Monday-Friday – 8:30 a.m.- 4:30 p.m.

Services Provided

Office Information
619-321-5950

Make Appointment
844-545-5640

San Francisco450 Golden Gate Ave.
San Francisco, CA 94102
Monday-Friday – 8:30 a.m.- 4:30 p.m.

Services Provided

Office Information
415-553-8990

Make Appointment
844-545-5640

San Jose55 S. Market St.
Suite 100
San Jose, CA 95113
Monday-Friday – 8:30 a.m.- 4:30 p.m.

Services Provided

Office Information
408-283-1569

Make Appointment
844-545-5640

San Marcos1 Civic Center Dr.
San Marcos, CA 92069
Monday-Friday – 9 a.m.- 4 p.m.

Services Provided

Office Information
760-736-7355

Make Appointment
844-545-5640

Santa Ana801 Civic Center Drive W.
Santa Ana, CA 92701
Monday-Friday – 8:30 a.m.- 4:30 p.m.

Services Provided

Office Information
657-247-3438

Make Appointment
844-545-5640

Santa Barbara1332 Anacapa St.
Santa Barbara, CA 93101
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12:30 p.m. – 1:30 p.m.)

Services Provided

Office Information
805-564-7555

Make Appointment
844-545-5640

Santa Maria2384 Professional Parkway
Santa Maria, CA 93455
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12:30 p.m. – 1-30 p.m.)

Services Provided

Office Information
805-352-0355

Make Appointment
844-545-5640

Santa Rosa777 Sonoma Ave.
Santa Rosa, CA 95404
Monday-Friday – 8:30 a.m.- 4:30 p.m.

Services Provided

Office Information
707-535-3859

Make Appointment
844-545-5640

Stockton4643 Quail Lakes Dr.
Stockton, CA 95207
Monday-Friday – 8:30 a.m.- 4:30 p.m.

Services Provided

Office Information
209-476-7501

Make Appointment
844-545-5640

Van Nuys6230 Van Nuys Blvd.
Van Nuys, CA 91401
Monday-Friday – 8:30 a.m.- 4:30 p.m.

Services Provided

Office Information
818-779-3625

Make Appointment
844-545-5640

Visalia5300 W. Tulare St.
Visalia, CA 93277
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12:30 p.m. – 1:30 p.m.)

Services Provided

Office Information
559-635-6001

Make Appointment
844-545-5640

Walnut Creek185 Lennon Lane
Walnut Creek, CA 94598
Monday-Friday – 8:30 a.m.- 4:30 p.m.
(Closed for lunch 12:30 – 1:30 p.m.)

Services Provided

Office Information
925-974-3898

Make Appointment
844-545-5640

For information on where to file your tax return please see Where to File Addresses.

The Taxpayer Advocate Service:  Within California call:

CityPhone
 Oakland 510-637-2703
 San Jose 408-283-1500
 Los Angeles 213-576-3140
 Laguna Niguel 949-389-4804
 Sacramento 916-974-5007

Call 877-777-4778 elsewhere or see  Publication 1546, The Taxpayer Advocate Service of the IRS. For further information, see  Tax Topic 104.

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